Legal

Privacy Statement

Last Updated: July 16, 2024

This is the Privacy Statement of UFP Industries, Inc. and our affiliates (the "Company," "us", "we", or "our"). Please see the section below that identifies our affiliates.

What Information We Collect

"Personal Information" is information that identifies you as a natural person or relates to an identifiable natural person. We may collect and process the following Personal Information:

Personal contact information such as name, address, telephone number and email address;
Business contact information such as business address, telephone number and email address;
Information necessary to provide products and services to you or your organization;
Instructions, comments, and opinions you provide when you contact us directly by email, chat, direct messages, online forms, telephone, or mail;
Your opinions via surveys we send to you regarding current services, potential new services that may be offered, our Websites, or other matters;
Payment, credit, and transaction information for billing purposes (however, we do not collect or retain any of your credit or debit card information as a third party service provider processes your financial information);
Purchase history;
IP addresses;
Information that you choose to provide to us when you interact with us or our service providers; and
Employment related information if you are an employee or former employee of the Company or are applying for a job with us.

"Other Information" is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. We may collect and process the following Other Information:

Browser and device information;
App usage data;
Information collected through cookies, pixel tags and other technologies;
Demographic information and other information provided by you that does not reveal your specific identity; and
Information that has been deidentified or aggregated in a manner such that it no longer reveals your specific identity.

If we are required to treat Other Information as Personal Information under applicable law, then we will collect, use and disclose it for the purposes for which we collect, use and disclose Personal Information as detailed in this Privacy Statement. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, conversation pages, blogs, profile pages, or other similar services, it may be publicly posted and otherwise publicly available for use.

"Sensitive Personal Information" is a subcategory of Personal Information and means personal information that reveals: (a) an individual's social security, driver's license, state identification card, or passport number; (b) an individual's account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (c) an individual's precise geolocation; (d) an individual's racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of an individual's mail, email, and text messages unless the Company is the intended recipient of the communication; (f) an individual's genetic data; (g) an individual's biometric information used to uniquely identify the individual; (h) personal information collected and analyzed regarding an individual's health; and (i) personal information collected and analyzed regarding an individual's sex life or sexual orientation.

How We Collect Personal & Other Information

We and our service providers may collect Personal Information online in a variety of ways in connection with providing our products and services. Examples include:

Through our websites, including any chat function ("Websites");
Through the software applications made available by us for use on or through computers and mobile devices ("Apps");
Through social media properties ("Social Media");
Through email messages ("Emails");
Through extranet sites made available to our customers and third parties ("Extranet Sites");
Through products and services we provide to our customers; and
Through our registration process for newsletters, seminars, webinars, certifications, events, contests, sweepstakes, or promotions.

We also may collect Personal Information offline in a variety of ways in connection with our products and services. Examples include:

When you participate in a contractual arrangement for our products and services;
When you provide information in conjunction with our products and services;
When you provide information over the phone;
When you provide information through paper-based forms, applications, and other documents;
When you interact with us at a trade show, in connection with a sales call, or in other similar situations;
When you participate in a contest, sweepstake, or promotion;
When you provide information in connection with a rebate; or
When you interact with us at a Company event, seminar, training, or clinic.

We also may collect Personal Information from other sources. Examples include:

Publicly available databases;
Joint marketing partners and event sponsors, when they share the information with us;
Entities to which we provide products and services, which may include your employer; and
Referral sources.

We need to collect Personal Information in order to provide our products and services to you. If you do not provide the information requested, we may not be able to provide our products and services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with our products and services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

We and our service providers may collect Other Information in a variety of ways, including through your browser or device, through your use of an App, through cookies, through web beacons, and through third party analytics services such as Google Analytics, Facebook Pixel, and Pinterest Tag.

Your IP address is automatically assigned to your computer by your internet service provider and may be identified and logged automatically in our server log files whenever a user accesses our Websites and Apps. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Websites and Apps.

How We Use Personal Information

We and our service providers use Personal Information for legitimate business purposes, including providing products and services, sending newsletters and marketing materials, providing the functionality of our Websites and other platforms, and accomplishing our business purposes such as data analysis, fraud monitoring, and improving our products and services.

How We Disclose Personal Information

We disclose Personal Information to our affiliates, to our third party service providers and trusted business partners, and to public authorities in response to lawful requests. We also use and disclose your Personal Information as necessary or appropriate to comply with applicable law and regulations, cooperate with law enforcement, enforce our terms and conditions, and in connection with a sale, merger or business transaction.

We may sell or share Personal Information to third parties. If you are located outside of the European Union, United Kingdom, or Switzerland, we may sell your Personal Information, or share such information, for certain purposes, including to facilitate connections between you and contractors who provide services related to our products.

How We Use Other Information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.

How Long We Retain Personal Information

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position.

What Security Measures We Use

We have implemented internal policies and technical measures to protect Personal Information from loss, accidental destruction, misuse or disclosure, including the use of pseudonymization and encryption, confidentiality and access controls, employee training, and contractual requirements for service providers.

Your Choices Regarding Marketing-Based Communications

If you do not wish to receive marketing mailings, please email us at [email protected] with the word "unsubscribe" in the subject line and include your exact name, mailing address, and email address. If you wish to opt out of SMS messages, reply "STOP" to any text message. To opt out of personalized advertising, you may adjust settings on your browser or mobile device, or visit the Digital Advertising Alliance at optout.aboutads.info.

Privacy Rights for California Residents

Individual California Users may request information about our disclosures of certain categories of Personal Information to third parties for direct marketing purposes. Under the CCPA and CPRA, California residents also have the right to access, correct, and erase their Personal Information, and the right to direct us not to sell their Personal Information.

To exercise these rights, contact us at [email protected], call 1-855-435-3935, or write to: UFP Industries, Inc., 2801 East Beltline Ave. NE, Grand Rapids, MI 49525, Attn: Privacy.

Privacy Rights for Nevada Residents

Nevada residents have the right to direct us not to sell their Personal Information by emailing a verified request to [email protected].

Privacy Rights for Virginia, Colorado, Connecticut, and Utah Residents

Residents of Virginia (effective January 1, 2023), Colorado (effective July 1, 2023), Connecticut (effective July 1, 2023), and Utah (effective December 31, 2023) have the right to access, correct, and in some circumstances erase their Personal Information, and the right to direct us not to sell their Personal Information or use it for targeted advertising. Virginia, Colorado, and Connecticut residents also have the right to appeal a denied request.

To exercise these rights, contact us at [email protected] or write to: UFP Industries, Inc., 2801 East Beltline Ave. NE, Grand Rapids, MI 49525, Attn: Privacy.

Privacy Rights for Residents of the European Economic Area and Switzerland

If you are resident in the EEA or Switzerland, you have the right of access, portability, rectification, erasure, restriction, and the right to object to processing based on our legitimate interests. To exercise these rights, contact us at [email protected]. EU residents also have the right to lodge a complaint with their local data protection authority.

Children's Privacy Statement

Our products and services are not intended for those under the age of 18, and we will not knowingly collect Personal Information from such individuals.

Privacy Rights for Applicants and Employees

We have privacy policies specific to employment matters, including applicants. Please contact us at [email protected] for more information.

Cross-Border Transfers

Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our Website, Apps, Social Media, products and services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

Third Party Services

This Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which our Websites, Apps, or Social Media link.

Affiliates

For purposes of this Privacy Statement, the entities listed in Exhibit 21 to our Annual Reports are considered to be "affiliates" of UFP Industries, Inc. Please see the most current listing at ufpinvestor.com.

Changes to this Privacy Statement

We will occasionally update this Privacy Statement to reflect current Company policies. If this Privacy Statement is revised, the revised Privacy Statement will be posted here with the date of the most recent version posted above. Continued use of our Websites, Apps, or Social Media after any such revision constitutes your acceptance of the Privacy Statement as so revised.

Not a Contract

This Privacy Statement is not a contract but is intended to comply with applicable data privacy laws.

Contact Information

We welcome your comments regarding this Privacy Statement. If you believe that we have not adhered to this Privacy Statement or if you have any other questions, please contact us:

UFP Industries, Inc.
[email protected]
1-855-435-3935